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Shipping and tracking

Labels printed, customers updated, no copy-paste.

Built for an online shop that posts every day

The problem

“Every parcel means copying an address into the courier site, then copying a tracking number back into an email. Ten orders a day, and the copy and paste eats my morning.”

So we connected the shop to Royal Mail Click & Drop. Labels, tracking and the customer email all start from the orders you already have.

Every screen on this page is the real admin, shown with demo data. No real customers appear.

Walkthrough

See it in under a minute.

What we built

From paid order to parcel on its way.

  1. 01

    Labels in one go

    Paid orders queue up with their weight and the right service. Tick them and send them to Royal Mail Click & Drop to buy the labels.

    The labels queue with paid orders ready to push to Royal Mail
  2. 02

    Tracking on every order

    Each order shows its parcel, tracking number and what went in it. Edit, re-send or void it in one place.

    An order with its Royal Mail shipment and tracking number
  3. 03

    Customers follow their parcel

    Your customer gets a dispatch email and an order page with a link to track the parcel.

    The customer order page with tracking and a track your parcel link
  4. 04

    The right postage, every time

    Set zones, carriers, prices and free-shipping thresholds once. Checkout works out the postage, and you can test any basket first.

    The shipping preview tool showing the rates for a UK basket

Built around you

Built for one business, not a box.

This was built around one business's way of working. If yours works differently, so would this. We start with your process and build to it.

What we can build

Could this work for you?

It fits businesses like these.

Book a walkthrough

Online shops posting every day

Turn a pile of paid orders into labels in minutes.

Makers selling online and at markets

Spend the evening making, not copying addresses.

Small wholesalers

Send stockist orders with the right service each time.